• Praised by management for providing excellent administrative support such as arranging appointments, tracking employee expenses, preparing letters/memos, as well as managing conflicting demands and schedule changes resulting in customer satisfaction
• Warmly greet and check in patients according to office protocol, verifying and updating patient information
• Processed all external / internal calls either by redirecting or assisting
• Led “clean-up” of company databases and files while switching from manual processes to computerized system
• Maintaining connections and recording interactions with other departments
• Established and implemented communication lines between potential new clients via Social Media channels and helped to increase our customer database
• Proactively reduced appointment cancellations and increased client satisfaction by following and confirming appointments
• Processed payments
• Ordered office supplies and maintained equipment
• Assessed problem situations to identify causes, gathered and processed relevant information, generated possible solutions, and made recommendations to resolve the problem

• Facilitating and producing detailed proposal for events and organizing facilities for hospitality.
• Contributed to the overall team efforts and efficiently managed all functional tasks and procedures.
• Ensure optimal operation of office and house equipment, supplies, and inventories with preventive maintenance
• Plan, organize and making travel arrangements
• Pet care, light housekeeping, scheduling household maintenance.

• Competently delivered active functional support for the housekeeping department.
• Organized that adequate supplies of cleaning materials are available
• Upheld top-quality level of proficiency during the training and progress of new and existing employees.
• Adopted amiable relations with guests and smartly resolved their complaints for a sound working environment.
• Thrusted operational purposes and targets correlated to customer services by supporting other hotel departments.