chu0jz013
Nam Hai Kieu
Hanoi, Vietnam

Hey there! I'm William Kieu, a DevOps & Platform Engineer passionate about cloud-native systems. Here’s a brief summary about me: - 3+ years in Cloud / DevOps / SRE - AWS infrastructure & Cloud solutions - Kubernetes (RKE2) on-prem cluster operations - Observability: ELK, Grafana, Loki, OpenTelemetry - Tools: Grafana, Terraform, AWS CDK, Pulumi, Jenkins, GitLab CI, ArgoCD - Strong teamwork & self-management - Responsible, works well under pressure - Good English communication

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List your work history, including any contracts or internships
KiotViet Technology
Sep 2025 - Mar 2026 (6 months)
Hanoi, Vietnam
DevOps Engineer / SRE
Leading the modernization of legacy application platforms by migrating workloads from Docker Compose to on-prem Kubernetes. Built and operated RKE2 clusters, standardized GitOps-based delivery with ArgoCD, automated workflows with Argo Workflows, and established a full observability stack including ELK, Grafana, alerting, on-call rotation, and service-level monitoring.

- Automate everything
- Migrated legacy services from Docker Compose to Kubernetes on on-prem infrastructure.
- Built monitoring, alerting, on-call rotation, and incident response workflows for production systems.
- Defined and visualized SLI, SLO, and SLA metrics for individual services using Grafana dashboards.
- Improved platform reliability, deployment consistency, and operational scalability through automation-first practices.
kubernetes elasticsearch Argocd gitlab argowf rke2
FPT Software
Aug 2023 - Aug 2025 (2 years)
Hanoi, Vietnam
DevOps Engineer
Worked on cloud infrastructure, CI/CD automation, and serverless application platforms across AWS environments.

- Designed and implemented scalable AWS infrastructure following best practices for reliability and security.
- Built Infrastructure as Code using Terraform and AWS CDK for automated resource provisioning.
- Developed CI/CD pipelines with Jenkins, GitLab CI, and AWS CodePipeline.
- Built serverless architectures using Lambda, API Gateway, Cognito, S3, and DocumentDB.
- Deployed and operated workloads on Kubernetes clusters (EKS, GKE).
- Implemented monitoring and logging to improve system observability.
- Collaborated with development teams to improve deployment workflows and system reliability.
AWS devops severless Java Kubernetes NodeJS ReactJS Terraform jenkins microservices argocd
FPT University Laboratory
Mar 2023 - Aug 2023 (5 months)
Thạch Thất, Hanoi
Laboratory Intern
- Provided guidance and training to team members.
- Developed backend software solutions using Java Spring Boot.
- Orchestrated integration of applications with AWS services.
AWS Java spring
This section lets you add any degrees or diplomas you have earned.
FPT University
Bachelor's degree, Software Engineering
Oct 2021 - Aug 2025
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