Water Utility

Oil & Gas Utility

Gas & Electric Utility

• Directed and managed the daily activities of distributed technical and functional teams consisting of FTEs, off-shore (AMS) and on-shore consulting resources.
• Led EAM team in planning, risk assessment, training, documenting, data migration, UAT and end-user post go-live support.
• Configured PM solution and designed custom Fiori application using SAP Build for Engineering Systems Group.
• Served as project support for existing SAP EAM implementations
• Led implementation requiring PM configuration, data migration, reporting, scenario development, testing, and training
• Created test plans, test cases and process definition documents in HPALM
• Led change management by creating OCM and training documentation, workflow diagrams, and communications with business users and aligning requirements to business strategy
• Collaborated with ERP enhancement package (EHP8/HANA) upgrade by performing integration and regression testing.

• Led team in architecting, designing, developing and supporting a solution for Facilities Maintenance Group.
• Led discussions on project scope and blueprint for PM modules
• Performed PM configuration and designed custom Fiori application
• Facilitated and managed timely resolution of issues by accessing and mitigating risk-related issues prior to implementation, which helped team maintain focus on core implementation tasks.
• Gathered document requirements for existing and new business application initiatives;
• Performed Gap Analysis, wrote all documentation including business requirements, functional specifications and test scripts/cases.
• Ensured proper conversion to SAP by identifying and cleaning up legacy data.
• Prepared and executed test scripts/scenarios HPALM
• Configured solution in SAP EHP8 for PM and MM
• Communicated with end-user groups as Change Management Leader; aligning requirements with business strategy.

• Led Master Data team in the maintenance, documentation, testing and governance of all corporate data, including: AP, AR, HR, MM, FI, CO
• Monitored and consistently improved KPI to ensure customer satisfaction
• Focused on governance to maintain standards and define and manage critical data
• Coordinated corporate yearly approval authority audit with successful, timely completion
• Served as primary contact for incident review and escalation, facilitated user requests and monitored critical issues to improve customer satisfaction and process acceptance

• Maintained all Norfolk Southern master data including Vendor, Customer, Material, Equipment, Banking, General Ledgers, Cost Centers, Exchange Rates and Internal Orders
• Developed Business Process Procedures for the current corporate master data processes.
• Performed MM configuration (ECC 6.0) as needed
• Communicated with internal and external customers to provide support on data quality and maintain the integrity of the corporate data
• Configured factory calendars to be used for various calculations

• Served in multiple Operations Management positions, lastly as Division Manager for over 15 locations.
• Ensured accurate reporting and consistent performance based on corporate goals and performance metrics.
• Analyzed, monitored and managed the movement of all trains in freight services across 5 states in the 24 hour 365 day operation of a Class I railroad
• Responsible for the safe handling and daily transport of over $10B in railroad equipment and lading
• Completed a Six Sigma project that realized over 100,000 in annual savings for Norfolk Southern.
• Supervised a team that remained reportable injury free for 7 years
• Conducted training of all agreement employees on operating rules and safety and general conduct rules as mandated by the Federal Railroad Administration
• Ensured service and maintenance personnel complied with all operating, hazardous material and FRA rules