Modified existing software to correct errors and optimize efficiency by identifying possible edge cases in the code hence resulting in a more stable software.

Analysed the system performance metrics in order to provide valuable system insights and identify areas of improvement.

Investigated and diagnosed technical issues reported by users or detected through monitoring. Also, escalate to the concerned team or develop and implement solutions to resolve issues promptly.

Contributed to the improvement of our task management support bot built with NodeJS (Typescript) by adding new features that helped improve task management.

Created automations and admin-level operation features on the admin applications that streamline the manual tasks performed by the Operations team, enabling more efficient client and company services.

Wrote CRUD and automation scripts (both with activerecord and SQL) to correct data discrepancies in our db records and also create custom db reports needed for teams.
Constantly did swift troubleshooting and issue resolution to minimize system downtime and ensure that critical business processes and services remain operational, preventing potential revenue losses and customer dissatisfaction due to service interruptions.

Generated reports on system performance, issue resolution, and support ticket metrics for management.

Contributed to the development of two core products: PlaqadM, a media professionals' marketplace connecting content creators with businesses/brands to offer professional services for promoting campaigns; and PlaqadIQ, an analytics tool enabling brands to monitor social media presence and track progress and PR efforts across multiple platforms. I collaborated on every stage of the web development life cycle, from the scratch to production releases.

Implemented several script which runs at interval to help automate processes where (e.g subscriptions, reminders, other payments)

Built a good part of the payment integrations system (with Stripe and Paystack) which includes a wallet system that helped enable and ease clients payment and withdrawal processes on the platform.

Engaged as a Full-stack Web Developer within the Engineering team, tasked with developing and implementing features for an e-commerce application. The application empowered ski resorts worldwide to sell ski tickets online and provided hosting for multiple cloud stores to facilitate this process.

Built some interfaces on the payments process pages, barcode scan page suing the erb ruby template and page interactivity with JQuery.

Collaborated with a senior colleague to successfully create a credit card storage feature, enabling users to securely save their payment details for future use. The implementation received positive feedback from both new and existing customers on various app stores.