• Good hands-on knowledge of Source Code Management (Version Control System) tools like Git, Bitbucket, and Subversion
• Proficient in developing Continuous Integration/ Delivery pipelines
• Experience with automation/ integration tools Jenkins.
• Working knowledge of Infrastructure as Code (Programmable Infrastructure).
• Hands-on experience in Linux and scripting languages like Shell and Python.
• Proficient with code quality/security analysis and its application using tools like SonarQube.
• Experience in real-time application monitoring using New Relic, Grafana.
• Deep working knowledge of cloud service providers, like AWS, and Azure.
• Understanding of software containerization platforms like Docker and container orchestration tools like Kubernetes with Helm charts (with Migration).

CI/CD: Jenkins, Gitlab, Bamboo
Configuration Tools: Ansible, Terraform
Monitoring: Elastic stack, Prometheus, Grafana, New Relic, Sumologic, SonarQube
Security: Vault, Secrets Manager
Scripting: Python, Shell
Cloud: AWS, Azure
Containerization: Docker, Kubernetes, OpenShift, Helm
Databases: MongoDB, MySQL, RDS

• Develop and maintain website using HTML, CSS and JS
• Deploy and maintain server using AWS
• Design, develop and maintain Database using MySQL Services
• Develop Admin Panel using PHP Scripts
• Hands-on experience with Docker and Kubernetes
• Design and develop REST API with JSON Response
• Carry out Automated testing using Selenium, PHPUnit testing
• Analyze existing site for bugs, script errors.

Front-End Languages - HTML, CSS, Javascript
Framework - Angular, JQuery, Laravel, CodeIgniter
Back-End Languages - Python, PHP
Databases - MySQL, PostgreSQL
Tools - Atom, Sublime, Brackets, Visual Studio, Visual Code, Notepad++
Testing - Selenium, PHPUnit
Task & Project Management - Jira, Bitbucket, Git, Sourcetree
Other - NPM, Gulp, Front-End testing, Cross-Browser Compatibility

Provide technical assistance to the fellow team members
Expertise in monitoring and Removal of Viruses/Malware/Rootkits and Windows Operating System
Expertise in Download, Install, and Activate of Windows Products
Expertise in Troubleshooting issues with Windows Operating System - Windows 7, Windows 8.1, and Windows 10
Connecting and setting up Printers, Scanners, Wireless network
Handling Windows Update, OS Errors, BSOD, Security Programs, Upgrade
Backing up files to cloud
Research issues that cause new viruses & to find a solution to stop them
Handling Escalation issues (Windows Operating system and Virus issue) and Perform additional troubleshooting to resolve
Analyzing the presence of Virus, Worms, Trojans, Exploits, Rootkits, adware etc and diagnosing them on Windows based operating systems with various utilities
Moderate experience testing security solutions such as anti-virus and anti-spyware against 0-dayMalware
Extensive experience in training others in various aspects of computers including basic operation, maintenance, repair, assembly, basic security concepts, and malware removal
Primary responsibility is to troubleshoot and resolve consumers' Desktop issues remotely and ensure client satisfaction for all services rendered. Understand the problems, classify them based on the type and severity troubleshoot and resolve within the scope of support
Document the problem in the designated tool
Providing functional and technical support, troubleshooting and diagnosing hardware and software problems
Resolving User login failure, Registry level problem, Anti-virus conflicts and Internet Explorer issues
User Creation and Deletion, Group Policy Management, File permission issues on Active directory
Strong analytical skill on No boot issue, Blue screen of Death and various crash dumps