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Harun Richards
London, United Kingdom
Proactive, multi-skilled and a highly resourceful individual with a few years experience manipulating data. High proficiency in several programming principles and languages. Passionate about continuous improvement and carry this out through analysis and problem solving.
CodersRank Score
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This represents your current experience. It calculates by analyzing your connected repositories. By measuring your skills by your code, we are creating the ranking, so you can know how good are you comparing to another developers and what you have to improve to be better
Information on how to increase score and ranking details you can find in this blog post.
113.7
CodersRank Rank
Top 5%
Highest experience points: 0 points,
0 activities in the last year
JavaScript
25.2
exp.
JSON
45.2
exp.
Python
1.2
exp.
List your work history, including any contracts or internships
Scheidt & Bachmann
3 years 9 months
Software Incident Management Team Lead
Mar 2021 - Oct 2021 (7 months)
In addition to my previous role I now report directly to the Director of Software
delivery and Software support manager, with an overall responsibility for managing a small team of four, ensuring together we meet client and internal expectations, to solve logged incidents and requests in a timely manner.
Managing a staff Rota
Ensuring the team operates effectively at all times to deliver client requests
Working closely with the Deployment, Infrastructure and Implementation teams to bring customers new features and bug fixes.
Weekly Conference calls to maintain client relationships, ensuring regular testing / updates are carried out within individual client projects
delivery and Software support manager, with an overall responsibility for managing a small team of four, ensuring together we meet client and internal expectations, to solve logged incidents and requests in a timely manner.
Managing a staff Rota
Ensuring the team operates effectively at all times to deliver client requests
Working closely with the Deployment, Infrastructure and Implementation teams to bring customers new features and bug fixes.
Weekly Conference calls to maintain client relationships, ensuring regular testing / updates are carried out within individual client projects
Senior Software Support Engineer
Jun 2019 - Mar 2021 (1 year 9 months)
Software Support Engineer
Jan 2018 - Jun 2019 (1 year 5 months)
2 nd & 3 rd line support to our ever growing clientele
Maintaining multi user systems, updating configuration changes efficiently ensuring reliable operation of servers
Troubleshooting, data analysis, resolving issues whilst communicating regular updates to clients
Liaising with developers, solution architects & infrastructure teams
Resolving problems in line with KPI’s
Maintaining multi user systems, updating configuration changes efficiently ensuring reliable operation of servers
Troubleshooting, data analysis, resolving issues whilst communicating regular updates to clients
Liaising with developers, solution architects & infrastructure teams
Resolving problems in line with KPI’s
LDeX Group Ltd
Nov 2013 - Jan 2014 (2 months)
Apprentice Data Centre Technician
Installing client servers, Configuring client routers and switches, Administering company database