Founded in 2004, Virtuos is an international leading video game development company, specializes in game development and 3D art production for AAA consoles, PC and mobile titles. More information at www.virtuosgames.com

- Serve as the supporting contact for the onboarding of new clients and the post-kick-off support.
- Understand and document clients’ needs, quality, and overall service expectations to be provided.
- Ensure that other teams at Virtuos understand client outcomes and deliver the required solutions.
- Regularly update on client’s feedback: represent the voice of the customer to provide input into every phase.
- Make sure that the client is ready to engage with Virtuos, act as a local escalation point to manage and resolve production issues; go on-site as needed.
- Help identify further business opportunities for services with the client, working hand in hand with account managers.
- Gauge the client’s level of engagement with Virtuos and provide feedback to the other teams regarding service improvements.
- Provide insights to clients to ensure that they get the most out of Virtuos capabilities with the aim of helping grow our business.
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GIANTSTEP Inc., established in 2008 in Seoul, Korea, is a creative studio that provides the best digital media production for various clients’ requests related to visual image production by conducting research, planning, consulting and producing display-based images in both analog and digital images.

- Researched and developed an automated lipsync animation module based on Korean phoneme using Unity and UE4.
- Developed a Nodejs server to control the character remotely.

RIDI Corporation is South Korea’s leading e-reading services company, headquartered in Seoul.

- Solved customer inquiries and quality assurance problems.