- Blog
- CV generator
- Community
- Documentation
Michael Hardy
Software Engineer at Systems Planning and Analysis, Inc.
Salt Lake City, United States
CodersRank Score
What is this?
This represents your current experience. It calculates by analyzing your connected repositories. By measuring your skills by your code, we are creating the ranking, so you can know how good are you comparing to another developers and what you have to improve to be better
Information on how to increase score and ranking details you can find in this blog post.
20.5
CodersRank Rank
Top 8%
Based on:
1 events
Highest experience points: 0 points,
0 activities in the last year
Python
11.9
exp.
HTML
4.1
exp.
List your work history, including any contracts or internships
Systems Planning and Analysis, Inc.
Apr 2022 - Present (2 years 7 months)
Software Engineer
Franciscan University of Steubenville
1 year 4 months
Information Technology Assistant
Aug 2021 - Apr 2022 (8 months)
• Provide maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices to ensure effective use of technology resources
• Participate in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories.
• Develop and maintain knowledge of Franciscan University computer systems and share this knowledge with students and staff to promote computing literacy and efficient use of technology as well as a high level of customer service
• Maintain the security of client computers and data by ensuring operating system updates and virus protection are installed as well as finding and eliminating malicious applications
• Work from a ticket queue to complete work orders in a timely manner to meet department and customer service objectives
• Participate in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories.
• Develop and maintain knowledge of Franciscan University computer systems and share this knowledge with students and staff to promote computing literacy and efficient use of technology as well as a high level of customer service
• Maintain the security of client computers and data by ensuring operating system updates and virus protection are installed as well as finding and eliminating malicious applications
• Work from a ticket queue to complete work orders in a timely manner to meet department and customer service objectives
Contact Center Caller
Sep 2018 - May 2019 (8 months)
• Cold called hundreds of people per shift soliciting donations from Canada and America for the Franciscan Annual Fund.
• Finished as one of the top callers each semester I worked there.
• Finished as one of the top callers each semester I worked there.
Summit Financial Corp
May 2019 - Aug 2019 (3 months)
IT Intern
• Helped organize and run a building-wide network update. I individually had to set up and connect new computers and other nodes. I help set up and install a new printer system for fellow employees.
• Managed IT issues employees were facing.
• Managed IT issues employees were facing.
This section lets you add any degrees or diplomas you have earned.
Franciscan University of Steubenville
Bachelor's degree, Computer Science
Aug 2018 - May 2022
• Baseball: Part of a first-year program, Walk-on
• Rugby: Undefeated, nationally ranked second and made it to national, and regional championships, Walk-on, 2022 Scholastic All-American
• Christian Fraternity: Founder of Defenders of Purity, organized events and other fundraisers, Elected leader by peers for multiple semesters
• Cyber Security Club
• Rugby: Undefeated, nationally ranked second and made it to national, and regional championships, Walk-on, 2022 Scholastic All-American
• Christian Fraternity: Founder of Defenders of Purity, organized events and other fundraisers, Elected leader by peers for multiple semesters
• Cyber Security Club