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Moaz Mokhtar
Cairo, Egypt
I have experience in technical support (by phone) and I'm preparing myself to shifting to my lovely career (Software Development). Software development career. My technologies: - Python - Rust - VSCode - Git - HTML, CSS
CodersRank Score
What is this?
This represents your current experience. It calculates by analyzing your connected repositories. By measuring your skills by your code, we are creating the ranking, so you can know how good are you comparing to another developers and what you have to improve to be better
Information on how to increase score and ranking details you can find in this blog post.
75.1
CodersRank Rank
Top 6%
Based on:
3 events
Highest experience points: 0 points,
0 activities in the last year
HTML
8.9
exp.
Rust
48.9
exp.
Shell
13
exp.
TSQL
2.2
exp.
PLpgSQL
1.6
exp.
List your work history, including any contracts or internships
Freelance
Apr 2020 - Nov 2020 (7 months)
Junior Software Engineer (Python - Rust)
Preparing my self for the Software development.
Prepared with Python, VS Code, Git, Base web technologies.
Studying Rust Programming Language and preparing now.
Prepared with Python, VS Code, Git, Base web technologies.
Studying Rust Programming Language and preparing now.
Raya Contact Center
8 years 6 months
Service Recovery Advisor - Tier2
Oct 2016 - Nov 2020 (4 years 1 month)
- Resolve Fixed and Mobile technical complaints for Business customers for Etisalat UAE.
Technical Support Advisor
Nov 2014 - Oct 2016 (1 year 11 months)
- Handling Inbound Calls for Small and Medium Businesses in UAE for Etisalat UAE
- Handling Mobile and Fixed services inquires and issues.
- Handling Mobile and Fixed services inquires and issues.
Technical Support Advisor
May 2012 - Nov 2014 (2 years 6 months)
- Handling Inbound Calls for Home services consumers in UAE for Etisalat UAE
- Handling Fixed services inquires and issues.
- Handling Fixed services inquires and issues.
Global Contact Center GCC
4 months
HR and Leads organizer
Mar 2012 - May 2012 (2 months)
HR
- Post jobs, collect CVs, and inform appointments.
- Make interviews.
Leads organizer
- Collect leads(business contact) data from internet.
- Organized collected leads and distribute them.
- Post jobs, collect CVs, and inform appointments.
- Make interviews.
Leads organizer
- Collect leads(business contact) data from internet.
- Organized collected leads and distribute them.
Telesales agent
Dec 2011 - Feb 2012 (2 months)
Call Arabs in US and Canada to sell International phone call service for them.
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