Driving Test innovations across the board to achieve efficiencies and agility beyond automation, helping reduce cost of quality and time to market , while maintaining high quality in complex boundary less digital I. T. landscapes.

• Created a fungible team of QEs and SDETs, composed of Contractors and FTEs
for dynamic resource allocation.
• Institutionalized Test Maturity model and rolled it out for multiple enterprise
scrum teams.
• Evaluation and implementation of XRAY as the Total Quality
Management platform.
• End to end test coverage for software ecosystems such as Salesforce,
Workday, Oracle fusion and Snowflake.
• Acted as the Product Owner , Scrum master and Engineering Manager
for the development and roll out of Test Automation framework.
• Spearheaded automation of smoke tests related to Web apps, Desktop
apps, APIs, and Email.

Heading the Quality Assurance, Customer Success, Program Management and Robotic Process Automation verticals for the top Omni-channel Solutions provider in Asia .

• Technology-
o Driving the VAPT assessment for the international security compliance of the product line
o Setting up Automation-As-A-Service for increasing product revenue.
o Cutting down on maintenance with dynamic resource allocation and
cloud services.
o Driving process automation initiatives to improve efficiency and ROI
on manual processes like cataloging and reporting.
o Identification and implementation of open source alternatives for test
management, automation, provisioning and crawlers to save on
tooling expenses.
o Setting up non-performance tests vis-à-vis performance/security as
part of the CI/CT pipeline for ensuring robust delivery.

• Process-
Responsible for liaising with internal stakeholders and external clients on project delivery and technical support
Onboarding/offboarding and KPI management for a team of 25 members.
Driving the scrum discussions with Tech leads/Product owners to ensure accurate specifications are delivered on time.
Identifying cross impact areas on techno-functional stack with every new feature implementation to minimize defects.
Spearheading Test-driven development in the Tech vertical to cut down issue and people costs.

• Product/Project-
o Managed all phases of product lifecycle from user surveys to
maintenance for omnichannel sales platform.
o Design and implementation of dashboards for visualizing inventory
differences in the sales channels.
o Rolled out automated reports for MIS, Incident management & QA o Version upgrades for partner API implementations to all clients/systems.
o Environment creation and rollout of multi-tenant product to clients.
o Magento based ecommerce website feature implementation and
testing for major athleisure brands
o Scrum master for business-critical programs such as peak sales events
and short-term online promotions for retail brands.

Design and execution of the annual roadmap for Quality and Tech . Support verticals.
Setup end to end QA processes, people and tools for improving product quality.
Design and implementation of the Test Automation framework for reducing the smoke and regression testing time by close to 60%.
Spearheaded Process Automation for 40% reduction in time & costs involved in non-technical departments .
Conceptualised and implemented Tech . Support vertical encompassing the processes, metrics driven feedback mechanisms, marketing, P&L and maintenance .