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Tiago Mendes
Analyst / DevOps at Celfocus
Braga, Portugal
Go soft or go hard, but go anyway!
CodersRank Score
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27.6
CodersRank Rank
Top 7%
Highest experience points: 0 points,
0 activities in the last year
Java
12.5
exp.
JavaScript
3.5
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CSS
1.4
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HTML
1.8
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JSON
3.9
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Batchfile
1.7
exp.
List your work history, including any contracts or internships
Celfocus
Sep 2021 - Present (3 years 2 months)
Analyst / DevOps
Vodafone GE Commissions:
• Analyzing data using statistical techniques and providing reports.
• Acquiring data from primary and secondary sources and maintaining data systems.
• Identifying, analyzing, and interpreting trends or patterns in complex data sets.
• Filtering and cleaning data.
• Working with management to prioritize business and information needs.
• Locating and defining new process improvement opportunities.
• Processes automation design Camunda BPMN.
• Processes automation development.
Vodafone DE - TKG Project AWS operations Support
• Incident Management
• Problem analysis and dispatching
• Operations support
• CR - solution development
• Analyzing data using statistical techniques and providing reports.
• Acquiring data from primary and secondary sources and maintaining data systems.
• Identifying, analyzing, and interpreting trends or patterns in complex data sets.
• Filtering and cleaning data.
• Working with management to prioritize business and information needs.
• Locating and defining new process improvement opportunities.
• Processes automation design Camunda BPMN.
• Processes automation development.
Vodafone DE - TKG Project AWS operations Support
• Incident Management
• Problem analysis and dispatching
• Operations support
• CR - solution development
Smart Consulting
Aug 2020 - Feb 2022 (1 year 6 months)
Managed Services - NOC CIAS Operations Engineer @Celfocus
As a NOC Operations Engineer at Vodafone Group, I work on
CIAS project (innovative network alarmist automation).
• Ticket Management:
• Respond to and resolve tickets within the SLA for
Vodafone Global (5 opcos ).
• Knowledge of service architecture, design, resource
configuration, and business impact of events and
symptoms.
• Use of monitoring tools(CheckMk - Nagios).
• Development of L3 solutions for production bugs.
• Development of Automation processes for Vodafone PT
and ES squad (Resolve Automation Framework).
• Knowledge of service subject matter and business
processes.
• Project Handover process.
• Webinars and Knowledge Transfer.
• System intervention and maintenance.
• PRD DB´s maintenance.
• Working with Agile Methodology.
CIAS project (innovative network alarmist automation).
• Ticket Management:
• Respond to and resolve tickets within the SLA for
Vodafone Global (5 opcos ).
• Knowledge of service architecture, design, resource
configuration, and business impact of events and
symptoms.
• Use of monitoring tools(CheckMk - Nagios).
• Development of L3 solutions for production bugs.
• Development of Automation processes for Vodafone PT
and ES squad (Resolve Automation Framework).
• Knowledge of service subject matter and business
processes.
• Project Handover process.
• Webinars and Knowledge Transfer.
• System intervention and maintenance.
• PRD DB´s maintenance.
• Working with Agile Methodology.
ATLANSE Portugal
Aug 2019 - Oct 2019 (2 months)
Developer
Integration, ESB, APIs
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