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Tiago Mendes
Analyst / DevOps at Celfocus
Braga, Portugal
Go soft or go hard, but go anyway!
CodersRank Score
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27.6
CodersRank Rank
Top 7%
Highest experience points: 0 points,
0 activities in the last year
Java
12.5
exp.
JavaScript
3.5
exp.
CSS
1.4
exp.
HTML
1.8
exp.
JSON
3.9
exp.
Batchfile
1.7
exp.
List your work history, including any contracts or internships
Celfocus
Sep 2021 - Present (2 years 8 months)
Analyst / DevOps
Vodafone GE Commissions:
• Analyzing data using statistical techniques and providing reports.
• Acquiring data from primary and secondary sources and maintaining data systems.
• Identifying, analyzing, and interpreting trends or patterns in complex data sets.
• Filtering and cleaning data.
• Working with management to prioritize business and information needs.
• Locating and defining new process improvement opportunities.
• Processes automation design Camunda BPMN.
• Processes automation development.
Vodafone DE - TKG Project AWS operations Support
• Incident Management
• Problem analysis and dispatching
• Operations support
• CR - solution development
• Analyzing data using statistical techniques and providing reports.
• Acquiring data from primary and secondary sources and maintaining data systems.
• Identifying, analyzing, and interpreting trends or patterns in complex data sets.
• Filtering and cleaning data.
• Working with management to prioritize business and information needs.
• Locating and defining new process improvement opportunities.
• Processes automation design Camunda BPMN.
• Processes automation development.
Vodafone DE - TKG Project AWS operations Support
• Incident Management
• Problem analysis and dispatching
• Operations support
• CR - solution development
Smart Consulting
Aug 2020 - Feb 2022 (1 year 6 months)
Managed Services - NOC CIAS Operations Engineer @Celfocus
As a NOC Operations Engineer at Vodafone Group, I work on
CIAS project (innovative network alarmist automation).
• Ticket Management:
• Respond to and resolve tickets within the SLA for
Vodafone Global (5 opcos ).
• Knowledge of service architecture, design, resource
configuration, and business impact of events and
symptoms.
• Use of monitoring tools(CheckMk - Nagios).
• Development of L3 solutions for production bugs.
• Development of Automation processes for Vodafone PT
and ES squad (Resolve Automation Framework).
• Knowledge of service subject matter and business
processes.
• Project Handover process.
• Webinars and Knowledge Transfer.
• System intervention and maintenance.
• PRD DB´s maintenance.
• Working with Agile Methodology.
CIAS project (innovative network alarmist automation).
• Ticket Management:
• Respond to and resolve tickets within the SLA for
Vodafone Global (5 opcos ).
• Knowledge of service architecture, design, resource
configuration, and business impact of events and
symptoms.
• Use of monitoring tools(CheckMk - Nagios).
• Development of L3 solutions for production bugs.
• Development of Automation processes for Vodafone PT
and ES squad (Resolve Automation Framework).
• Knowledge of service subject matter and business
processes.
• Project Handover process.
• Webinars and Knowledge Transfer.
• System intervention and maintenance.
• PRD DB´s maintenance.
• Working with Agile Methodology.
ATLANSE Portugal
Aug 2019 - Oct 2019 (2 months)
Developer
Integration, ESB, APIs