vgonsalves77
Vijay Gonsalves
Mumbai, India

Database developer,Data Analyst,Data scientist,Data Visualization Expert working as a team lead of an Agile team.

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Top 8%
Top 50
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Developer
India
Highest experience points: 0 points,

0 activities in the last year

List your work history, including any contracts or internships
FPS Innovation Labs
Jun 2021 - Aug 2022 (1 year 2 months)
Mumbai, Maharashtra
SDE 3 - Business Intelligence & Data Platform
Driving customer success for Remitly by bringing out trends in its contact center vertical by creating dashboards that helped Remitly Contact center team managers to measure their agent’s performance in terms of various KPIs and metrics like AHT, and Decision Accuracy, First Case Resolution, etc. Dashboard helped to measure the performance against the target set by the management as well as compare performance amongst the team, amongst program, center, etc. Team managers could also drill down into a detailed dashboard that helped them come to the exact cause of a particular agent’s low performance and thereby identify coaching/rewards opportunities.
Created a weighted scorecard that helped rank individual agents, teams, etc. against the defined target
Capgemini
6 years 3 months
Remote
Senior Consultant
Mar 2018 - Jun 2021 (3 years 3 months)
Working as a Data Analyst and data scientist to provide custom made solutions to client
Consultant
Mar 2015 - Mar 2018 (3 years)
PL/SQL Developer at Capgemini
NetReach
Aug 2013 - Mar 2015 (1 year 7 months)
Remote
Software Engineer
I worked on maintaing netreachasia's Music Information System at various music societies using oracle 10g/11g

Add some compelling projects here to demonstrate your experience
Your_Doces
Jun 2017 - Present
⮚YourDocses(YD) is a custom-made application which Bayer uses for maintaining its daily invoicing activities
⮚Worked as a data analyst and designed from scratch various sub-projects for YD like TAM-GR/IR and TAM DWP.
⮚Used predictive analytics such as machine learning and data science techniques to forecast actual double/wrong payments of new items with a 90% accuracy rate.
⮚The model implementation helped in reduction of 8 FTE's for client and also improved revenue savings by 40%
⮚Used Tableau to display to key business stakeholders the revenue saved using ML implementation vs previous implementation.
⮚Used Tableau to find and tune key parameters so that program returns items with max revenue(goal of business)
Infosys Internal Project
Mar 2012 - May 2012
➢Online Travel booking and Hotel Reservation Web Site developed at the end of Microsoft Dot Net Certification Course(Internal Project - Infosys Limited)
• Developed on C# programming and ADO.Net, ASP.Net and advanced .Net features
• Developed a website just like “MakeMyTrip” which included online travel booking, Hotel Rooms booking and payment checkout etc. with reservation and cancelation functionalities.
• The Web Site was connected to a Microsoft SQL Server database which held various records like records of the check-ins and check-outs with user authentication etc.
MISASIA maintenance
Aug 2013 - Mar 2015
➢The project involved maintenance of MISASIA system’s backend which involves musician’s registration, work maintenance, royalty distribution etc.MIS stands for music information system; it caters to royalty distribution, collection & maintenance of musical records of various music societies in Asia and IP rights of various composers, producers, artists associated with that Music Society.
Roles and Responsibilities:
➢Working to eliminate duplication and removing redundancy in system.
➢Managing Royalty distribution for iTunes/YouTube download.
➢Export and import dump files according to client requirement.
➢Developed YouTube and iTunes module for MIS@ASIA,improved existing modules like CWR and Data Sync
➢Responsible for the entire database coding for new GUI developed for the music societies.

This section lets you add any degrees or diplomas you have earned.
University of Mumbai
Bachelor of Engineering (B.E.), Computer Science
Dec 2006 - Dec 2010
Studied Computer Science and passed out as Bachelor of engineering
Lean Six Sigma Yellow Belt Certification
Jun 2018
Agile Software Development
Apr 2020
Data Science Foundations - Level 2 (V2)
Dec 2019

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