As a highly motivated, diligent and personable IT professional with over 10 years of experience in a variety of roles and industries (from Application Support in waste management to Business & Team Management in legal IT and education), I pride myself on being hardworking and effective, always striving for the highest levels of quality in everything I do. Throughout my career thus far, I have always relished taking on new tasks and constantly challenging myself to step up and achieve more, expanding my skills and experience in areas such as Microsoft SQL Server, Microsoft Dynamics CRM, Change Management and Software Testing/QA. Having always been adept at technical problem solving and troubleshooting, I have refined and sharpened my abilities in this area over the years and enjoy putting these skills to use in a professional and personal context, whether I'm developing BI reporting solutions, providing first rate software support, managing websites for friends and family or working on the test and release processes for new software.